‘E-commerce norms to weigh all stakeholders’ interests’ – Times of India
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DUBAI: The government on Sunday indicated that it will not rush with the proposed consumer protection guidelines for e-commerce and will put together a framework for the long-term, which will balance the interests of all stakeholders.
“I have to protect everybody’s interest and balance consumer interest, e-commerce (players’) interests, retailers’ interests. Everybody’s interest will be taken into consideration and a balanced and a very robust policy will be finalised… Longer and detailed consultation, better will be the policy,” commerce and industry minister Piyush Goyal said, adding that the rules are meant to serve for years.
The comment came amid reports that several government agencies had flagged their concerns over the draft e-commerce rules for consumer protection. Reiterating his earlier stand, Goyal said the idea of releasing draft rules was to have wider consultations and feedback.
He cited the examples of the proposed data privacy law, the National Education Policy and hallmarking norms for jewellery, which have helped create a strong policy framework after detailed stakeholder consultations.
Consumer affairs ministry, which is also headed by Goyal, had released draft rules for e-commerce for public consultation, which have resulted in howls of protest from e-commerce companies such as Amazon and Flipkart, which are lobbying to block the norms. Besides, Indian players such as the Tata group have their own concerns over the current design, which the consumer affairs ministry may seek to address when the final set of rules are released.
“I have to protect everybody’s interest and balance consumer interest, e-commerce (players’) interests, retailers’ interests. Everybody’s interest will be taken into consideration and a balanced and a very robust policy will be finalised… Longer and detailed consultation, better will be the policy,” commerce and industry minister Piyush Goyal said, adding that the rules are meant to serve for years.
The comment came amid reports that several government agencies had flagged their concerns over the draft e-commerce rules for consumer protection. Reiterating his earlier stand, Goyal said the idea of releasing draft rules was to have wider consultations and feedback.
He cited the examples of the proposed data privacy law, the National Education Policy and hallmarking norms for jewellery, which have helped create a strong policy framework after detailed stakeholder consultations.
Consumer affairs ministry, which is also headed by Goyal, had released draft rules for e-commerce for public consultation, which have resulted in howls of protest from e-commerce companies such as Amazon and Flipkart, which are lobbying to block the norms. Besides, Indian players such as the Tata group have their own concerns over the current design, which the consumer affairs ministry may seek to address when the final set of rules are released.
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